Frequently Asked Questions

Is the jewelry really handmade?

Yes! While I don’t make the chains or ear wires by hand, the other metal components are mostly made and assembled by me (Chelsea) in my Bloomington, Indiana studio. I’ve been making jewelry as a creative hobby since 2005 and professionally as Tactile Melodies since 2010, when I graduated Indiana University with my Fine Arts degree.

Do you have a physical storefront?

No, there is currently not a brick and mortar Tactile Melodies shop. However - TM jewelry is carried by a handful of amazing boutiques and handmade shops! Check out our current retailer list here.

What materials are the ear wires/chains/metal pieces?

I try to list the materials in each listing, but if you have allergies or sensitivities please contact me about the piece you’re interested in and I help you decide if you can safely and comfortably wear it. I want your new jewelry to bring compliments and confidence, not allergic reactions!

All ear wires are either .925 sterling silver, 14k gold fill, gray titanium, or gray/brown anodized niobium (a hypoallergenic metal that is safe for many people with other metal allergies.) Most silver chains are .925 silver, but a select few are silver plated steel. Copper-tone and gunmetal chains are plated steel. Everyone’s skin reacts differently to jewelry metals - I cannot guarantee plating will not wear down or change color over time. If you are prone to skin changes when wearing certain plated metals, keep that in mind while shopping with us.

How do I clean and take care of my Tactile Melodies jewelry?

Glad you asked! Everything you need to know about TM jewelry care can be found here.

I lost an earring/broke a clasp/etc on my Tactile Melodies jewelry and need a repair. What do I do?

Email me and I’ll fix it! I want you to enjoy your jewelry for a long time, but I know earrings go missing and chains get snagged and break sometimes. I am happy to repair or replace missing parts for a reasonable fee - please send a photo or description of the piece and I’ll make a plan to make your jewelry good as new!

Can you fix jewelry I bought from someone else?

Unfortunately, I do not do repairs on jewelry made by other artists.

Do you do custom work?

I am more than happy to make adjustments and alterations to existing designs if possible so they are just right for you - this can include minor design tweaks, changing a chain length, switching out a type of ear wire or clasp, or using a different metal/color. I even accept custom Constellation pendant orders on a case-by-case basis. Beyond that, I do not typically take on custom projects.

I saw you at a craft fair/art show and saw a piece I loved, but I can’t find it on your website. Can I still get it?

Probably! I don’t always have everything I make listed online, so please email me and ask about the piece that caught your eye. If I don’t still have it in stock, I may be able to make another one for you!

Are there Tactile Melodies sales or coupon codes?

If you join our email list and send me a note letting me know you joined, you’ll get a coupon code for free shipping! I don’t typically discount the jewelry itself - I make sure to price each piece fairly so everyone always gets the best possible deal without having to ask or wait for a sale.

I own a shop and would like to carry Tactile Melodies jewelry. Do you wholesale?

I do! Check out our wholesale page for more information.

Have a question I didn’t answer here? Email me - tactilemelodies@gmail.com